Effective Date: September 16, 2023 Updated: March 24, 2025

1. Introduction

Welcome to thespeechboat.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and purchase our speech therapy resources.

By using our website, you consent to the collection and processing of your data as described in this policy.

2. Information We Collect

We collect the following types of information when you use our website:

2.1 Personal Information

When you purchase a product, sign up for an account, subscribe to emails, or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address (for physical products)
  • Payment information (processed securely by third-party payment processors)
  • Account credentials (if you create an account)

2.2 Non-Personal Information

We may collect non-personal information for analytics and website functionality, including:

  • Browser type
  • Operating system
  • IP address
  • Usage data (e.g., pages visited, time spent on the website)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders (digital downloads and print resources)
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and transactional emails
  • Send promotional content and updates (you can opt out anytime)
  • Prevent fraud and comply with legal requirements

4. Payment Processing & Security

We use WooCommerce to process transactions securely. Your payment details (such as credit card information) are handled by third-party payment processors (e.g., PayPal, Stripe) and are not stored on our servers. These payment providers comply with industry security standards (e.g., PCI-DSS).

5. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Improve website functionality
  • Analyze visitor behavior and traffic patterns
  • Personalize content and advertisements

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. Disabling cookies may affect website functionality.

6. Third-Party Services & Links

We may use third-party services, such as:

  • Payment processors (e.g., PayPal, Stripe, WooPayments)
  • Analytics tools (e.g., Google Analytics)
  • Email marketing platforms

These third parties have their own privacy policies. If you click on a third-party link on our website, you are subject to their terms.

7. Data Security

We take reasonable security measures to protect your data, including encryption and secure server technologies. However, no method of data transmission over the internet is 100% secure.

8. Your Rights & Choices

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information (subject to legal and contractual obligations)
  • Opt out of marketing communications at any time

To make any requests, contact us at [email protected].

9. Compliance with Canadian Privacy Laws (PIPEDA)

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. If you are a Canadian resident, you can request details about how your personal data is used and stored.

10. International Visitors

If you access our website from outside Canada, your data may be processed and stored in Canada or other jurisdictions where our third-party service providers operate. By using our website, you consent to this data processing.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]
🌐 Website: www.thespeechboat.com

Hosnia Dosso

4065 confederation pky, 

Mississauga, ON, CA